Ok, having mix emotions lol. I contacted tein and this is what they told me
Hello Julian,
From what it sounds like, it may just be a ride height issue. Can you please provide us with the ride height measurement by measuring from the center of the wheel to the top of the fender well opening? Or, if you can measure the lower spring seat (for adjusting ride height) and its distance from the bottom of the threaded sleeve, we can try to determine what your ride height is. Also, please provide us with the part number from the front springs.
Technically, the mechanics are correct- your springs should not be loose when the vehicle is off the ground, or basically when the suspension is fully extended. This can cause several problems, with the main one being the spring unseating and causing damage to the spring seat and even the upper mount assembly.
We don't recommend extremely low ride heights for daily use. Our adjustable ride height is allowed to achieve low ride heights for show purposes only. We recommend following our installation manual's recommended ride height instructions for daily use.