But what you ARE doing is taking peoples money, for months at a time, for products or services you said you would deliver, and when you don't, it's like pulling teeth for them to get their money back.
The guys on V6P have been asking for their parts or money for weeks, and it's just excuse after excuse with you.
The bottom line is that if you are going to take peoples money, make sure you can produce in a timely manner.
You are not producing.