Where exactly are you going to? Cerritos location? Irvine location? If one of those two.. or both.. then yes, your service is probably going to suck.. real hard. Over in Hacienda, it's not so bad though. If you're basing Guppys off of Cerritos, Anaheim Hills, or Irvine location, that's pretty sad. I've had bad experiences in A LOT of reputable restaurants too, but you know what, it's no big deal. Trivial problems. Don't get your panties twisted over nothing, life is too gdamn short.
But, before anyone talks **** about Guppys, you should try working there on a Saturday or Friday night (or just whenever it's busy and there are 20 GROUPS of people on the waiting list), THEN you'll see why service is downright in the ****can. It's not we're purposely trying to neglect customers, there's just too much influx of them. And normally, Guppys has A LOT more bigger parties than most restaurants and it gets clutterfuxed all over. One other thing too, management SUCKS. We don't have sections, which we SHOULD. But even if we did have sections we are understaffed to take each 1 section.
We deal with some sh*tty *** customers all night long. And we really don't even expect much tip, because people that go there don't tip well in general,
even if I give them a 100% of my attention. But in reality, you shouldn't even be going there for straight up entrees anyways.
Management blows too. Since we are understaffed like a mofo and usually have 1 bar person, meaning, the bar orders WILL get backed up when busy.
And yes, we do make mistakes. Hell, I forgot to give this one guy a cup of hot water. S**T HAPPENS, go QQ in the corner for all I care. And if you people insist on talking more crap.. please, grab a resume. Step into our shoes for a month or so, but too bad most people won't.
