They are being VERY immature about this, take a look.
From Buyer - Greg Robinette
6/3/2009 17:47 PDT
Payment was made immediately via Paypal. Have made several attempts via Email and phone to find out where package is. Supplied tracking number through USPS does not work. USPS shows label printed but no item has been shipped. It has been 3 weeks, no item has yet been delivered.
From Seller - LTB Motorsports
6/3/2009 18:35 PDT
Read our feedbacks and you will find that we are not liars or crooks, when we ship the item we do it and we don't make it stories, if you still have not received it you need to contact post service and file a claim.
We surely don't need your $77 to get rich and we don't jeopardize our reputation for that amount.
From Buyer - Greg Robinette
6/3/2009 20:23 PDT
Already have contacted the post service, they have record a label being printed but nothing shipped. Tracking number does not work. What a wonderful attitude for you company to take. Very professional.
From Seller - LTB Motorsports
6/4/2009 04:46 PDT
Did you start a claim with USPS ????? again we shipped your item and if they can not find it you need to have them start a claim and investigation.
What a great buyer you are, just stuck on accusing us of not shipping your item and not willing to even file a claim!!!!!!
From Buyer - Greg Robinette
6/4/2009 04:52 PDT
Claim has already been filed. Again, great customer service here. Way to take a professional stance to represent your company.
From Seller - LTB Motorsports
6/4/2009 05:54 PDT
Sorry but it seems that you are confused or making up a story at this point, you keep blaming us and claiming that we did not ship the item but how come it is showing today on USPS web page that arrived to Orlando FL at 22.29 June 2 2009 also USPS doesn't have a claim against that item.
Can you explain that and maybe stop accusing us for not shipping your item ???????
Who is professional now????? 330Tuning or us ?????
Again we are not liars and don't need your $77 read our feedbacks and you will find that we are not crooks.
From Seller - LTB Motorsports
6/4/2009 05:55 PDT
Label/Receipt Number: 9101 0105 2129 7941 5349 18
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Processed through Sort Facility
Your item was processed through and left our ORLANDO, FL 32862 facility on June 2, 2009. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.
Enter Label/Receipt Number.
Detailed Results:
Processed through Sort Facility, June 02, 2009, 10:29 pm, ORLANDO, FL 32862
Electronic Shipping Info Received, May 18, 2009
From Seller - LTB Motorsports
6/4/2009 05:55 PDT
Label/Receipt Number: 9101 0105 2129 7941 5349 18
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Processed through Sort Facility
Your item was processed through and left our ORLANDO, FL 32862 facility on June 2, 2009. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.
Enter Label/Receipt Number.
Detailed Results:
Processed through Sort Facility, June 02, 2009, 10:29 pm, ORLANDO, FL 32862
Electronic Shipping Info Received, May 18, 2009
From Buyer - Greg Robinette
6/4/2009 17:01 PDT
I am not making up a story. Your whole attitude is very unprofessional.in this matter. Maybe if I had recieved an answer to one of my emails I wouldn't have had to go through this. All I wanted was to find out where the package was, what happened to it, etc. First place to start is where it was supposed to come from, that should be obvious to you.
Why did it take 3 weeks for that tracking number to work? Who's the real liar here?
You may not jeopardize your reputation for $77, but you're certainly not helping it at this point. There is no need to be rude about this. I am simply trying to find out where why the package hadn't been recieved in 3 weeks. As a seller, you're doing a horrible job at taking care of the customer. I can't believe you guys even stay in business with the the way you've presented yourself here.
From Buyer - Greg Robinette
6/4/2009 17:02 PDT
Oh look straight from paypal's site right above this message box and I quote -
"Didn't get your item? Usually, the easiest way to figure out what happened is to ask the seller. Describe the problem for them in the form below."
Enter message
